Supervisor Certificate-3/4-(Problem Solving Team Leader Certificate)
Course Description
Level 3: The Team Leader Certificate, “Reaching Your Leadership Potential” This course (two half day sessions) provides supervisors the opportunity to explore ways to build a positive team environment using the 7 PERFORM tools. Students will examine the principles of Team Dynamics and Team Development. Case studies will be used to demonstrate the application and the impact of team leadership approaches on team performance and productivity.
Level 4: Problem Solving Certificate, “Thinking Outside the Box” is a course that focuses on finding creative solutions for everyday work process problems. The two half day sessions include Critical Thinking; Creative Problem Solving and Decision Making.
Objectives & Outline
Four half day sessions include Critical Thinking, Creative Problem Solving and Decision Making.