Emotional Intelligence
Course Description
Although some level of technical competence is required for most jobs, peak performers stand out because of their ability to work well with others, not just their personal achievement
This half day course will identify & strengthen these non-technical competencies that are necessary in today’s workplace:
- Self-awareness, self-confidence and self-control
- Commitment and integrity
- The ability to empathize, communicate and influence; to initiate and accept change
Objectives & Outline
- Understand the importance of emotional intelligence
- Know the five components of emotional intelligence
- Implement the skills required for emotional intelligence
- Develop a plan for enhancing one’s emotional intelligence
*This class can be used as an elective for the Supervisory Certificate requirements*